Virgin Active SA are ******!

Hi all. So I've received a call from a guy at Virgin Active call centre at the start of June 2019. He explained the promotion that they were having at the time and also the different special packages. Thereafter ,he said he'll hand over my details to a sales agent at the Gatesville branch which is very close to me. Eventually in the middle of the month Keagan Watson (sales person) contacted me and I said to him my husband and I will join. He explained that if I join in June month ,I'll get June and July for free and I'll only make payment on the 1st August. My husband signed up on the 16th and I signed up on the 26th of June ,due to a busy schedule. But before we even made payment ,Keagan Watson gave our membership cards and allowed my husband access to the gym. On the 1st of July I received a call from Virgin Active Head office stating that my account is in arrears. I explained to them what their sales agent explained in the contract but up until tis at they are calling me for money! I mean it's not my fault! I also went to the gym to speak to the manager but there was no manager around. I called several times to Head office ,to the call centre even to the Gatesville branch but nothing is being done! So my thing is ,they mislead us into signing up so that he ,the sales agent could get that commission??? They are a bunch of ******. I'll NEVER go back tI Virgin Active SA!