Virgin Active SA

Virgin active has been SEVERELY disappointing. Not only has my debit order been fluctuating since September, I am now being DOUBLE debited. This is also after they promised me my fees will not change during the contract period, and I am a vitality member. I have also contacted them brining this up where they promised me reduced fees, WHICH NEVER HAPPENED. There was NO communication on any fee changes during these months either, which is insane that they are getting away with this ****. Why am I paying RIDICULOUS fees for the gym equipment to never work when I get there? The aircons are always somehow faulty and I am always in a sauna, especially with the heat waves in CPT. Dirty gyms, smelly showers and rude staff? This does not justify the price. I am cancelling my membership for good.