VIRGIN ACTIVE *****S MONEY OUT OF YOUR ACCOUNT.

I have been a member of Virgin Active for 10 years, in March I changed medical aids from Discovery to Momentum. Virgin Active increased my monthly fee from R285 pm to R950 pm and my toddlers membership from R60 to R200. I immediately called them in the beginning of April to Cancel my membership. I canceled my membership, my husband's and my toddlers. Virgin Active continued to deduct the R950 for my account in June. I called them again and told them I want a refund and that they must cancel my membership. They told me there has been no cancelation processed for my account but they will cancel it. Virgin Active continued to deduct the R950 from my account in July. Virgin Active has deducted 3 months membership without authorization after I canceled my contract.