VIRGIN ACTIVE RIPS OFF IT'S STUDENT SUBSCRIBERS

My two sons are Vitality Members and have recently joined the Virgin Active Gym in Stellenbosch. They have been charged full membership for almost 6 months and Virign Active is refusing to reverse the over charges or do not seem to have the will to do so. We are students and rely on every cent to survive. No one can help us, this has become very frustrating.