Virgin Active Refuses Cancelation of Account

Signed up for a two-year contract. Signing up creates a separate entity where you are billed, however when contract has expired and you did not cancel the ACCOUNT of said contract (that is already expired) you are then billed for failure to cancel account. I have contacted Virgin directly to stop the debit and there was no problem. But now after two years they got MBD to collect the fee with added rent because it's a late payment.

I am shocked about the sliminess of the contract and poor communication of virgin active. I would be happy to at least pay the cancelation fee, but the fact that added rent increased it so significantly leaves a bitter taste. On top of that handing me over to MBD ruins the relationship (treating a client like a ********) that makes me regret ever signing anything with virgin active.