BN
Bheki N

1 reviews | Active since Nov 2013

01 Aug 2015, 17:13

VIRGIN ACTIVE RATE DISGUSTING

I am no longer with Discovery so my vitality was cancelled and I am in the process of getting another one.<br> <br> From my bank statement, Virgin Active has deducted R625. So this means the premium moved from R125 to R625. This is utter nonsense and I am so disgusted such that I want to end my membership with Virgin Active.<br> <br> This is a complete rip-off. I am definately going to share my disgust with my family who are members of Virgin Active to cancel their memberships before they get ********** as well.

0
Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply03 Aug 2015, 09:31
Official
Hello ThamzyneN,

Thank you so much for taking my call today.

On behalf of Virgin Active I once again would like to apologise for any confusion caused.

Your membership has been updated with all the changes that we agreed upon.

Should you require any further assistance, please feel free to contact me directly on ***.

Kind regards
Robyn