virgin active r dishonesty

<p>i joined virgin active last year however i havent set a foot in the gym since i have joined because of my work schedule i try to cancell they told me i must wait until december in decemeber 2016 i call them to cancell it they agreed to do it and i had to pay cancellation fee i was asisted by busi memese to cancel my membership with them and i even ask her that next month i wont get any debit order from them to my surprising on the 1st jan 2017 debit order went though i was not happy at all after i did ask busi that my membership is cancelled i even called twice for clearification today i spoke with jacky saying i must cancelled it before 20 days waiting period </p>