pR
priscilla R
1 reviews | Active since Feb 2016
03 Feb 2016, 23:36
Virgin Active -quick to take your money.
I am so disappointed in VA SA. I requested my account to be frozen 30 days ago. As I am in the USA at the moment. I emailed Blanche at head office to do so. She did not even bother to respond any further and has so not frozen my account so I have to pay R805 for no service!!! this is unacceptable. they are quick to take your money but not quick to assist.. I am in the mood to just cancel my account!!!
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Virgin Active South Africa's replyOfficial
04 Feb 2016, 15:58Hello Cilla001,
Please accept our apology for the experience encountered.
We have sent you an email confirming your freezing request and should you require any further assistance in the future please feel free to contact me directly.
All the best with your stay in the U.S.
Kind regards
Robyn
Please accept our apology for the experience encountered.
We have sent you an email confirming your freezing request and should you require any further assistance in the future please feel free to contact me directly.
All the best with your stay in the U.S.
Kind regards
Robyn
Virgin Active South Africa's reply04 Feb 2016, 15:58
Official
Hello Cilla001,
Please accept our apology for the experience encountered.
We have sent you an email confirming your freezing request and should you require any further assistance in the future please feel free to contact me directly.
All the best with your stay in the U.S.
Kind regards
Robyn
Please accept our apology for the experience encountered.
We have sent you an email confirming your freezing request and should you require any further assistance in the future please feel free to contact me directly.
All the best with your stay in the U.S.
Kind regards
Robyn