Virgin Active ****mers

It is no-wonder that Planet Fitness has managed to open less than a kilometer away from Virgin Active Centurion. The customer services sucks. How do you request a transfer from one club to another & get transferred 3 TIMES & why charge me for the previous club membership after I've transferred to another club. My account is blocked for a membership fee charged from a club in don't belong to. Every time i want to use the club I'vetransferred to, I have to stand at the entrance with NOT EVEN SALES-PEOPLE(just receptionists & explain my case, this happens every freaking day.I've been in back-&-forth communications with the Club & Head Office.Virgin Active Head-office consultants are the worse consultant; with over 5people I've spoken with my issue hasn't been resolved.; the only thing they are good at is lying to their customers. The F^@*D up part is that everyone at the CLUB will tell you that CONSULTANTS AT HEAD_OFFICE ARE USELSS. What type of Virgin **** & ROTTEN CULTURE is this that even internal people snitch one each other to customers. All consultants I've spoken to from Head-Office told me that they'll resolve my issue, escalate it to their supervisor to overwrite it and unlock my account, I guess they are still leaving the desk till now to go to their supervisors cos after a full month & 2 weeks, more than 3 CONSULTANTS ****. And why do they all have to say different things as if they are not working for the same company (no-wonder BRAIT has decided to cut jobs & restructure at VIRGIN ACTIVE HEAD-OFFICE& they say they are Streamlining Operations...'Streamlining Operations' my ASS!!!. What Christo Wiese needs to do is some serious 'Comprehensive Strategic and Operational Review' of this Virgin **** Portfolio, cos it might just take down Brait. Firstly, the SALES GUY at the first club **** when i joined saying he activated my Vitality, only to find out when i have to pay monthly Subscription that they DIDNT ACTIVATE it. Secondly when i transferred my membership from club to another; they transferred me 3 TIMES(***!!!), & now my account is CONSTANTLY BLOCKED from previous club membership because they didn't cancel that membership when i was transferring, so i now have to beg receptionists everyday at my new club(Eco-Park) to open for me as if i want to use the club for free. Yesterday i wanted to add my son as dependency & the SLAES GUY just ****ed-up more than the all-other rest of consultants at Head-office & those at the club, he even hung up on me. When i went to the club to see him, he told me had already knocked off& he'll sort me out next time. .2 months down the line I'm still having to beg to my issue to be resolved yet Virgin Active has the F#2*N gull to send me links & reminders to pay & even debit my account!!!