Virgin Active & MDB

In May 2022 I cancelled my membership, and Virgin Actived said I still owed them money, which I paid and sent my bank statements as per their request. Last week I received a call from MDB telling me that I owe Virgin Active R2400. I sent them proof that I cancelled my membership, no one responded, I even followed up 3 times after sending proof that I cancelled my membership and still no response. Today I got another call from MDB telling me that I'm going to be blacklisted if I do not pay the R2400 that Virgin Active South Africa claims I owe. This is so frustrating as I have sent emails and calls to multiple people at Virgin Active, even went to the Northridge Mall Branch in Bloemfontein, still no assistance.

It's very sad that I'm now being threatened with blacklisting if I do not pay the money that I do not even owe. Virgin Active has to be stopped!!!