VIRGIN ACTIVE LIE TO GET YOU TO SIGN THEIR CONTRACT

<p>My husband and I signed up to Virgin Active on the 31st November and was told that we would have access to any gym in South Africa but after signing up we’ve been told by the sales rep that we wouldn’t have signed up if he told us that we’d need to pay more to be able to use all branches. We've sent numerous emails to complain that we are unable to attend their Carlswald gym and want to cancel this membership due to false promises but have been told that we signed the contracts so we are liable. I have been waiting over four months for feedback and a resolution before setting foot in their gym yet they have deducted the membership fees and billed mid month which resulted in over 4 bank charges. The contract clearly stated that they would only debit on the 1st of the month. I am at my wits end and do not want this membership, I refuse to pay their cancellation fees of R2000 each over. Please help me. </p> <p>I want my husband and my membership cancelled with immediate effect. I want my bank account refunded for the last 3 deductions and 4 bank charges.</p>