Virgin Active La Lucia incorrect debit

<p>My account was incorrectly debited an amount of R610.52 on 30 April 2016, conveniently the same day that my Virgin One Year contract terminates. Ever since I joined the club above I was debited R183,75 month on month because I was a gold vitality member. I was still a Vitality member for this month so I am still unsure as to how this amount got debited. </p> <p> </p> <p>So on May 1st I contacted club manager Blake Biffen, and he understood the problem and was willing to help me, however, I was getting on a plane to the UK indefinitely 2 hours later so timing was an issue. I have since emailed Blake on the email address he provided but I haven't had a response. </p> <p> </p> <p>I desperately need that difference put back into my account and someone to ***ist me please. My account which was being debited is still open in South Africa. Please respond as it is an urgent matter. </p>