Virgin Active Keywest

I had a Virgin Active account in 2019. With the COVID-19 Pandemic and the account was frozen. At the end of 2020, we were given the option to cancel or to keep the account frozen till further notice. We cancelled the account and paid the cancellation fee. In January 2025, I received a call from MBD Attorneys that Virgin had handed me over due to me owing Virgin active R343.00. Not once in the last 4 years have I received an email or SMS to notify me that I owe them R343.00. They also have no proof of sending me notifications. I have phoned and emailed Virgin Active numerous times, but no response to get back to me with this matter. MBD phones me about 4 times a day. I think it is very ********* of Virgin to claim the funds after 4 years of not being a member. Very unprofessional.