1 reviews | Active since May 2020
Virgin Active is ******** us!!!!!
I will like to share my experience I had with Virgin Active after the lockdown when I wanted to return to gym I was told that I'm owing R2300 and I was surprise because to my knowledge I taught my gym account is still frozen and can only be activated when I literally go to gym for the first time after lockdown.There I was goint to gym and I'm told I'm owing R2300 because they opened Aug 2020 so from then they started charging me and I was surprised how do they charge me if I didn't go to the gym and to my surprise again because they're the ones that froze our accounts and it's not like I was reversing payment when they were debiting. So basically It's not my fault that when they were told they can go back to business they didn't debit,if they debited I was f=going to be alert that oh gyms are opened because they started debiting and I was going to call them or maybe go to the gym to ask them to freeze it or carry on gyming so I'm saying I'm not going to pay the amount the say I'm owing and I need to go back to gym Asap they need to clear it because with their other members they're taking 50% of the monthly payment and they just started debiting them 50% but with me I'm told I'm owing for three months which I never even went to gym and I never reversed any payment from them.
