Virgin Active is running a **** show of an accounts department

Virgin Active is running a **** show of an accounts department. My bank accounts keeps getting double and triple debited with no care from their accounts team. I tried resolving my own issues via telephone with them, this didn't work. I then made contact with them via Facebook messenger, this didn't work either. Now I see that they tried to debit my account AGAIN and they've already made 2 debits so far for the month of July. This is so ridiculous. Please do not do business with these *******