Virgin Active is Reaping me off for the 3rd time

Good morning Membership No: ***6

This ****** company has been going in and out of my account though the term of the contract has expired. At first i had a bad encounter with them when their so called consultant made me to pay him via ewallet only to learn that they are not supposed to get money that was to top it over he overcharged me and **** about what the benefits are. The club house that i had signed up for was just not for me because the staff there is rude and arrogant. i let the term to finish and also covid happened, how was i supposed to go to the gym when i had covid for 6 months. what irritates me the most is they debit different amount. why not send me an email with a detailed statement so that if there is a difference and if i agree to it pay it on the spot becasuse i am fed up with those people and dont want anything to do with that company. Its not a place of fitness but of reaping people off. I reversed a debit order in the middle of the month and they still went back to my account using a different reference number if its someones committion they dont know whats in store for them i am going to reverse it yet again. In conclusion i am gatvol with that unprofessional gym company.