Virgin Active Is Messing With My Account

Virgin Active treats it's customers like money bags because on the 21st of February this year, I went to my club at Hatfield to notify them I can not pay on the assigned debit order date on the 25th of the same month as I had minor cashflow problems for a time being. And the call center told me the is nothing they can do about it and they went ahead with the debit and now my bank is charging the retarded fees with could have been avoided. Secondly, I called them to notify them about the problem they caused and they didn't care about it and went ahead to debit me again for the second time and now I have to pay for a membership fee of R349, which mind you I cancelled the contract, and bank charges of around R310 and R280 for arias that are due! All this amounts to R849 which in the first case I don't have, I won't pay them until they compensated me my charges and removed the monthly fee they charged me because I cancelled the contract and I can't use the club.