Virgin Active Is Debiting My Account But Im nota member

I went to. Virgin Active Tygervally to join the gym. I spoke to Taufiq and he explained that i can a cheaper offer amd pay less and total amount will be R200 for vitality but i have to sign and activate my vitality. I signed and he said i can do the vitality on my own. I did the vitality online and notived that it wasR359 so i sent Taufiq a message explaing this to him. He asked me to meed him at the gym so we can sort this and be able to get a gym card. When i went the monday he was on leave. I spokr to Martin amd he could not assist amd asked to decide if i still want to go ahead with the gym. I decided to cancel the gym and did that online by sending an email. Month end my account was debited and i called the bank to reverse it. I sent a msg to Taufiq and he told me they will still charge me for 2 months if i want to cancel. I told him irs only because of his false information that i signed and he knows i didnt even get a card as i was dtill going to sort out my vitality with him. I got a call from their call centre and i told them what happened and they asked me to call the Tygervalley branch. I called and and spoke to the manager on 29 Sep 20191 and he told me that he will give my details to the General manager and he will give me a call. Till today this is not sorted i didnt get any call bt my account was debited again on 02 Oct 2019.