Virgin Active Is a *****

Well got an email from virgin active saying my membership will increase. I was never made aware of this when I signed my contract and asked for my copy of my contract, it’s not there. Virgin Active also now states that if I want to cancel they will charge me for four months me membership fees. This is not stated on their website or on my contract, meaning citing active can just make up and change rules as they wish. I read some one saying it’s 40% Cancelations fee, still I can’t see this on their website. So my Cancelation fee is R2000!plus R500 for on month since the debit order authorization has been sent to the bank. Stay away.

I asked for a letter of confirmation and was a mission, agent was clueless had to request for their team leader.

Stay away from them. Far away. Whenever they come to work I will advise my colleagues to stay the hell away.

If Vodacom said that’s my Cancelations fee, I would understand cause I have hardware of theirs but with Virgin Active nothing. Just ********.