Virgin Active head office is useless

<p>I had logged a complaint about virgin Active just over a month ago. </p> <p>I get told I will be phoned at 12 o'clock the day after logging the complaint because I was busy when the call first came through. </p> <p>This however wasn't the case, I was in a study group for Varsity exams. I get phoned rather at 5 o'clock while I was studying and in the librar, I saw the call, but I don't run after anyone. </p> <p>I then informed Tracy-lee that I will be free the following day, 12 o'clock sharp, after that, I will not take a call because I will be busy Preparing for back to back exams. </p> <p>I have NOT gotten a call since 5 o'clock that day I had informed her. </p> <p><span style="font-family: 'Avenir W01';">I will never refer anyone to a virgin Active health club again. I will rather inform them that it will be a much better idea to build a home gym. </span></p> <p> </p> <p>I will not be taking any calls regarding this since it seems even head office is useless.</p> <p><span style="font-family: 'Avenir W01';">Virgin Active needs to operate properly now. </span></p> <p>The CEO should be quite disgusted that this establishment is making this type of an impact on the public sector. </p> <p>Virgin Active is losing customers left, right and centre. Management needs to be either replaced or sent for training, as well as some staff members being sent for training as well as they are rude. </p> <p> </p> <p>Never again will I set foot inside a virgin Active health club. And I reiterated, I will not take a call regarding my complaint since it seems even that will be a waste of my time. </p>