Virgin Active feedback ***

Virgin Active feedback ***

Virgin Active Cape Gate are absolutely useless been trying to get my contract moved over from a normal membership to vitality since February it's June and still they can't get it right. Signed 2 different vitality memberships nothing. Happens spoke to the club's operations manager nothing, Earl the sales consultant tries helping but nothing gets don't request to speak to the club manager but he is in a meeting probably with McDonald's.

Speak to head office and get told to approach the club manager but nothing occurs absolutely useless brain dead staff.

A simple request move a membership over to vitality now I keep paying R930 a month. Most useless customer service ever.