1 reviews | Active since Oct 2014
Virgin Active East London App Fail
<p>I use the Virgin Active App to check the class timetable. I was surprised yesterday when I checked to see all classes going ahead as per normal even though other Clubs had 'cancelled' next to some classes (which is understandable given the time of year). I was going past and so stopped to check that that was the case. The answer was No, there were no classes at all yesterday and limited ones for the rest of the week. When I pointed out that the point of the App is that people can check the timetable without having to call or visit the club the answer was that they had tried but there was a problem...? If other clubs can do it why not the East London Club?</p> <p>There was also no board up showing the timetable, only a piece of paper at reception and no copies available.</p> <p>I checked the App today and it still hasn't been updated.</p> <p>It's so frustrating to deal with a club that clearly has not interest in it's members.</p>
