Virgin active double debits and ruins account

I joined the in February , i was to join with the Discovery vitality benefit , however could only make the payment for the upfront fee on the 25 th , consultant signed me , my spouse and daughter to a normal contract , with the option of converting to the discovery reduced rate once the upfront fee was paid on the 25th .<br> On the 25th i meet with the manager at Lenasia Muzi , he did the conversion to the discovery vitality option , and the fees were prescribed to be as follows R90 each for me and the spouse , and R63 for my daughter .<br> on the 28 February my wives account was debit for R450 which went unpaid due to her having other debit s go off which she had made provision for , however the Virgin active debit went unpaid and this is a negative on her acccount.on the 1 March an amount of R554 was debit from my accont by virgin active , the normal membership for my daughter and I , which should have been cancelled , also on the same day Virgin active takes the liberty of debited this R263 which is the vitality fee rates for the 3 of us also from my account . this amount goes unpaid and because of the R554 debit which was not warranted , another of my accounts go unpaid please email me