Virgin Active disregards safety and security

On the 18 April my wife parked her car in the Bedfordview Virgin Active gym right in front of a sign stating 24 hr CCTV surveillance. What a lie! Another car (red 4x4) reversed, scratched her car and left unnoticed. When complaining to the club manageress, she conveniently said that the cameras were struck by lightning a week before and no recordings were available. Three weeks later, the system is still not functional. There is a total disregard by Virging Active for the security and safety of their patrons. Thousands of members use the gym daily. However, seldom a guard is seen walking the parking lot. Now it is obvious that cameras do not work either. It is time that Virgin Active take responsibility for the safety and security of their paying members. There are numerous reports of cars being broken into, scratched or dented/damaged in the club parking lot. Is Virgin Active waiting for a direct assault on one of their members? Will they only act when a member is hurt, ****d or ****ed? It is time that Virgin Active, their management and staff start taking responsibility and active measures to ensure that a person attending their gym feels safe and protected! Just taking the members money is not enough!