DN
Dewald N
1 reviews | Active since Nov 2015
09 Nov 2015, 15:52
VIRGIN ACTIVE DECEIVES AND LIES
The sales representative promised me a Virgin Active bag as I brought a friend to sign up with the gym.<br> <br> Long story short, days, weeks and months went past. Every time I asked where my bag was, it was said that they don't have bags. In July 2015 however, the sales consultant said they will be receiving bags at the end of August 2015. Last week, I said well, if you cant give me a bag I will have to hello peter you. The sales consultant then quickly \found"a bag for me"
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Virgin Active South Africa's replyOfficial
09 Nov 2015, 16:52Hello Dewald2011,
Thank you so much for taking my call today.
On behalf of Virgin Active I would like to apologise for the level of service received.
As discussed, we will address this matter internally and feedback will be provided accordingly.
Kindest regards
Robyn
Thank you so much for taking my call today.
On behalf of Virgin Active I would like to apologise for the level of service received.
As discussed, we will address this matter internally and feedback will be provided accordingly.
Kindest regards
Robyn
Virgin Active South Africa's reply09 Nov 2015, 16:52
Official
Hello Dewald2011,
Thank you so much for taking my call today.
On behalf of Virgin Active I would like to apologise for the level of service received.
As discussed, we will address this matter internally and feedback will be provided accordingly.
Kindest regards
Robyn
Thank you so much for taking my call today.
On behalf of Virgin Active I would like to apologise for the level of service received.
As discussed, we will address this matter internally and feedback will be provided accordingly.
Kindest regards
Robyn