1 reviews | Active since Apr 2023
VIRGIN ACTIVE CONTRACT - BE CAREFUL
Be very careful with signing a Virgin Active contract. did you know that after your contract expires you must call them to cancel if you wish to cancel. if you don't call them they continue debiting month to month. when you do call to find out why they cancel for your and then still say you must pay pro rata because it takes 20 days to cancel. i feel they need to improve their business process by notifying you 30 days before to cancel or continue. they don't remind you because they want to retain customers. like a cellphone contract - you are called and asked do you want to continue. i do feel it is ********* business practice and I feel ****** to tell the truth. that's why i put this on Hello Peter so that you must be careful. im really discouraged from gym.
