Virgin active constantia not client orientated

Just called virgin active Constantia to put my account on hold. I am the main member and pay for 3 memberships as well as 2 club v memberships.

Because of this uncontrollable virus called Corona I wanted to put my account on hold just to get told they Are not able to because I am a Vitality member?!?!?!?!

How is this fair did I compose the Virus in a lab somewhere? NO Am I expected to go to gym and possibly have my family infected..? I hope not..

For a place whom is supposed to provide services of Wellness I feel like I am not cared for at ALL and that the buck is the bottom line..