1 reviews | Active since Sept 2015
Virgin Active Call Centre Management stinking atti
On the 9th september 2015 I went to VA Bedfordview to update my account i got the best of reception in the Barnch Bedfordview \Guys you Great"the problem began whe we called the call centre with Chanell Adams.<br> Fortunately the call was recorded and she confirmed that I did not owe anything ask her twice and confirmed agin also remindede her that our cnversation was recorded she confirmed. <br> <br> The problem begins after I have paid for all that I sponsored and when they had to clear my card the system show am owing. I then left the Branch to finalise with her to date nothing have happened instead MBD started calling me this morning. <br> All the above contact I spoke to promoised to come back including Rene the Supervisor to this moment no response. Kindly resolve this issue."""
Thank you so much for taking my call today.
On behalf of Virgin Active I once again would like to apologise for the level of service received.
Should you require any further assistance in the future please feel free to contact me on ***.
Kindest regards
Robyn
Thank you so much for taking my call today.
On behalf of Virgin Active I once again would like to apologise for the level of service received.
Should you require any further assistance in the future please feel free to contact me on ***.
Kindest regards
Robyn
