VIRGIN ACTIVE, billing me each month, despite asking for a cancellation. AWEFUL people

The WORST call centre in recent times, with the most unhelpful staff. who gets annoyed with the customers when they cannot action what is being requested. Additionally, they cut the call as soon as you tell them you want to cancel the contract. 1 of the biggest ******* in the industry right now, as I have tried to cancel this contract for 5 months now and they keep billing me and not action my request to cancel.