1 reviews | Active since Nov 2016
Virgin Active are *******
I have signed up with Virgin Actibe Tableview branch under false information that was shared with me, when I brought the matter to the manager the manager denied allegations and fired the sales consultant that admitted to the lies he said to me and they refused to cancel my contract. It went on for two years until it expired. Before expiry date the consultant from VIrgin Active called and ask if I continue and plans to choose from. I told the consultant that I want nothing to do with virgin active and I’m done as the contract will expire in 30 March 2020. He said no problem the profile will be deactivated I must ignore the mails that I’m receiving. On the 1 December 2020 I’ve received a debit order from Virgin Active and when I did a follow up they started on the 1 Nov 2020 deducting from my bank account without my consent. I called their customer services and every consultant I spoke with says they are from a different department from what I am calling for. I am disgusted with they way Virgin Active *****s money from me and their lying staff. I just want my money back.
