Virgin Active are ******

I am so ****en annoyed with Virgin Active as they are ****** to sign up people but not providing and T&C's as well as informing clients on what type of contract they on and especially if you are a Discovery member they try to ***** you around payments. I have signed up with Virgin Active in 2015 as a member without my discovery membership. A month after I have signed up I switched over as a Discovery member with my son being free on my membership. I have a paper trail of my discussion between myself and the consultant. She never informed me about my contract length and I discovered I am now on a month to month basis and paying for my child on my membership however my son is not 18yrs old yet. I called Discovery three weeks ago ang they informed me that Virgin Active has not activated my son's Keyfit number on his Virgin Active membership since day one and need to contact them. Two weeks ago I actually took my son's Keyfit number including his birth certificate which one of the sales consultants updated and informed me that my son was never suppose to pay since I have signed up and if I know I am on a month to month contract and he asked me I anyone has called me to renew my contract. I was shocked and now Virgin Active is haunting me to pay my son's one month arrears which I am not even suppose to pay. I informed the sales consultant that they will hear from my lawyers as I am with Legal Wise and I am taking this further. I had enough from Virgin Active taking me for a ride.