rY
rachel Y
1 reviews | Active since Jun 2013
19 May 2025, 19:55
Virgin active are ******
We signed a one year contract with Virgin Active Westlake, ended Feb 2025. They continue to deduct money so that cancelled the direct debit. We went into the branch in person and called their head offices and told them we were no longer interested in the service. Month by month we continue to get calls and messages that we owe them money. They called us again about a month ago asking about payment and we told them our contract ended in Jan 2025 and we cancelled again on the phone. It’s may and we are still getting messages and calls about outstanding bills.
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