Virgin Active app/web - cannot login to make a booking

Glad that the gym has re-opened, the issue now I have is I cannot log in to make a booking be it on the mobile app or web.

No communication whatsover from Virgin Active to advise if they having technical issue with the app. So as clients what are we supposed to do, ditch the procedure put in place and just rock up.

Come on now fix this, the app was working fine all along