1 reviews | Active since Mar 2016
Virgin Active allows bullying and ************
I have never felt so bul**** in my life. An older male gym member goes over his time limit on the treadmill. I ask him to let others go on the machine because there was a queue and he refused. He started a new session. I ask the assistant for help but he still refused to get off. When the manager arrives he lies about his time...to which I object. I was angry and I told him what he doing was unfair...then the manager says I need to stop talking or else I have to leave the gym. He breaks the gym rules and I get asked to leave for speaking up. As I continue telling him how unfair he is being, he lifts his hand and threatens to slap me! He said \what would you do if I slapped you right now?\". The manager and assistant stood there and did nothing as this older male was clearly bullying me and blatantly disregarding the rules because he is a law unto himself, he can break the rules, bully me and threaten me all in full view of gym staff. Completely unacceptable that I don't feel safe at the gym and nothing happens to those who bully and intimidate younger gym members. The manager continues to say that I should not speak to older people in an angry tone.??? How is this ok?"
Thank you for bringing this to our attention.
We're sorry to hear about the experience that you had.
We'll be in touch with the club manager to ensure the correct process is followed and will get in touch to provide you with feedback.
Kind Regards,
Tracy-Lee
Thank you for bringing this to our attention.
We're sorry to hear about the experience that you had.
We'll be in touch with the club manager to ensure the correct process is followed and will get in touch to provide you with feedback.
Kind Regards,
Tracy-Lee
