Virgin Active ****

Virgin Active is ****. I don't have a contract with them and I have been away for 1 year, today I walked to the gym to enrol again only for me to hear that I owe 1500 because they didn't cancel my membership. All the sales representatives are **** and nobody. I don't owe virgin active and I don't have a membership with them anymore. If virgin active don't want people clients anymore, there are several other gym around like Viva instead of their customer rep to be actin gods and making the gym look like their sole proprietorship business