virgin active

i registered in jan

1st payment was in Feb

they said we can get a personal trainer for 1 day. i unfortunately booked Ashveer mahraj. it was 14 feb and he rudely gave me 3 min of his time. put me on thread mill for about 5 min. then said o sorry im to busy to help. but he booked an hour with me. then i was suppose to get 2 free months but they debited my account either way. when i went it to ask, they said o sorry their system is not right so it wont go of next month. but it did, so my sanlam debit order went back. when it was our fasting month, i froze the account. i asked them if i freeze it will it be considered my fres month, i was told know by the desk at Atrium. but now i called in and i was told, sorry that was your free month. so i lost that month.

i am frustrated with them and so angry. bad service. bad accounts control. so i decided let me cancle so the frustration can just be removed. now i must pay in R3000 to do that. but they took over R1000 from me for nothing. i am so frustrated with their system