Virgin active

<p>I visit Virgin active gym on 1stFeb2016 to change from Momentum vitality to Discovery vitality. I had to do the change before 31st March to avoid the activation fee. I visit Virgin Active Glenvista on the 1st Feb and was assist by Bongani Ndebelle I was told everything was changed and Ned to wait 24 hour to be activated. After 3 days I went back and it was not done . Long story short the monthly charges of R705 was dt to my account which I have send back they dt March and April, I let the bank reverse that amounts as well. Virgin active collection dept keeps on phoning me for payment. I explain to them my problem and promise to come back to me, they never did. I visited Virgin Active every week and promises was made to me that they will solve my problem and come back me, nothing happens. Jason came back to me after I send him a email. I spoke to a Johan, Boni, and the general manager of the gym Jason. I thing I have been patient long enough. Please help</p>