Very Upset
<p>I went to Jabulani Mall Virgin Active "BLACK" on thursday,I don't get the pathetic services that I got there where I was practically dragged out of the shower for some foolish Fire Drill that made me to break my phone because the was this guy on my back annoying ,telling me to leave the building is on fire, only to find out it was false alarm.I literally finished wearing my clothes outside.I feel like I was unfairly treated.I pay for PREMIUM suscription for a reason,I wanted that packack so that It can be convienient for me.I have been with the gym since It was Health and Racquet.It think its about time I join Gym Company or Planet Fitness,I feel I can't deal with this **** service anymore</p>
Thank you for taking the time to talk to me.
We're so sorry about the experience that you've had.
I have escalated this to the Club Manager Nkululeko, who will look into the matter and will get in touch with feedback.
Kind Regards,
Tracy-Lee
Thank you for taking the time to talk to me.
We're so sorry about the experience that you've had.
I have escalated this to the Club Manager Nkululeko, who will look into the matter and will get in touch with feedback.
Kind Regards,
Tracy-Lee
