ZD
Ziyaad D
1 reviews | Active since Apr 2016
19 Apr 2016, 13:25
Very Qucik to sign you up but never quick for feed
I have being contacted early January 2016 , i asked the consultant to freeze my account as i have lost my job and being unemployed and forward me some sort of confirmation but that never happen. march i received this email. To ensure that club access is not denied, please settle the outstanding amount of<br> R 1487.50 as soon as possible.<br> <br> A lady calls me for payment arrangements in march saying she will investigate this matter and get back to its now April another email <br> <br> To ensure continued access to the club, please settle the outstanding amount of<br> R 2,082.50 as soon as possible.<br> I would like to cancel my policy with immediate effect! <br> <br> <br> <br> <br>
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Replies (1)0
Replies (1)Virgin Active South Africa's replyOfficial
20 Apr 2016, 13:31Hello Ziyaad.3108@,
Thank you for taking the time to talk to me.
Please accept our apologies for any frustration.
We have back dated your freezing and have made the necessary payment plan.
Should you require any further assistance, please feel free to contact me.
Kind Regards,
Tracy-Lee
Thank you for taking the time to talk to me.
Please accept our apologies for any frustration.
We have back dated your freezing and have made the necessary payment plan.
Should you require any further assistance, please feel free to contact me.
Kind Regards,
Tracy-Lee
Virgin Active South Africa's reply20 Apr 2016, 13:31
Official
Hello Ziyaad.3108@,
Thank you for taking the time to talk to me.
Please accept our apologies for any frustration.
We have back dated your freezing and have made the necessary payment plan.
Should you require any further assistance, please feel free to contact me.
Kind Regards,
Tracy-Lee
Thank you for taking the time to talk to me.
Please accept our apologies for any frustration.
We have back dated your freezing and have made the necessary payment plan.
Should you require any further assistance, please feel free to contact me.
Kind Regards,
Tracy-Lee
