VA debits & debits when they say confirm they won'

My son had a previous problem with the billing.<br> His contract was setup incorrectly by one their *********** staff at heir Humewood PE branch.<br> Thomas who said he had sent the query to his regional office<br> (Whom they can't speak to, they can only email, please really)<br> I got a call from Robyn in the VA head office, she trying too hard to please, she didn't listen properly.<br> After a few too many calls between her and Thomas in the Humewood branch, they confirmed the problem and would credit my son with two months membership.<br> Robyn phoned me to assure me \that it's all sorted now"<br> VA tried to process a debit order on my son's bank account in mid Feb 2015 - which didn't go through. (After all he is a student and the gym contract is meant to be self funding via the partnership agreement in place.<br> I spoke to Thomas later in Feb. to confirm that there will be no debit in March as he still owed another month's membership.<br> Low & behold they tried to debit his account again.<br> Thomas again confirmed the error and would sort it out.<br> Well"