Utter call centre incompetence

I've had some financial difficulty so my debit order bounced. Since I haven't been using the gym anyway, I decided I'm going to cancel my gym membership.

Since then Virgin Active Head office in Claremont has been harrassing me on a almost daily basis.

What's really ****ing strange is I already told the first person who called me that I will settle the bill if they email me the invoice.

Instead she liked listening to her own voice about how an arrangement must be made.

LISTEN, I SAID, I will pay the invoice. Send me an email with the details.

Again, listening to their own voice they mumble on.

The next day, another call. Another person telling me they want to verify my information, and that all calls are recorded.

Again, I say, you have my details, email me the ****ing invoice.

Today again, another ****ing phone call. Honestly, this one didn't even bother to call back when the call dropped.

I think maybe a manager can get involved? Maybe you can email me my last ****ing invoice so that I can get rid of this problem?

Is it too much to ask to email me an invoice? Or does your system not cater for invoices?

Surprise surprise, I go to their website, and there is no email address.

Wow, welcome to 2020.