Useless staff and management

Good day<br> <br> My wife and I booked for Grid at 9:00, 16 June 2015. When we arrived, the class before ours was running late. we were instructed to enter the studio at 9:10. There were 3 instructors and the manger on duty present. The instructor, Johnny, started pleading with the patrons, to agree to splitting the class, as he had promised the previous class, that they could all partake in \the Grid".Chaos ensued"