KR
Keegan R
1 reviews | Active since Oct 2015
06 Jan 2016, 10:36
Useless Accounts Department
I used to be an avid gym user but recently due to the change in job title, I travel a lot throughout the country.<br> <br> I therefor stopped payments on my membership and tried calling and even mailed Virgin active to settle the account but no one ever got back to me!<br> <br> This morning I get a call from their attorneys saying that I have been handed over!<br> <br> I don't think that this is fair, taking into consideration that I tried for 4 months to get hold of the correct person to settle the account!<br> <br> Be that as it may, with all my correspondence I will also be seeking legal action against them.<br> <br> Two can play that game!
Helpful (0)
Replies (1)0
Replies (1)Virgin Active South Africa's replyOfficial
06 Jan 2016, 13:46Hello Keegz8511,
Thank you so much for taking my call today.
Please accept my apology once again for any inconvenience.
I look forward to your email and trust that we will be bale to resolve your query soonest.
Regards
Robyn
Thank you so much for taking my call today.
Please accept my apology once again for any inconvenience.
I look forward to your email and trust that we will be bale to resolve your query soonest.
Regards
Robyn
Virgin Active South Africa's reply06 Jan 2016, 13:46
Official
Hello Keegz8511,
Thank you so much for taking my call today.
Please accept my apology once again for any inconvenience.
I look forward to your email and trust that we will be bale to resolve your query soonest.
Regards
Robyn
Thank you so much for taking my call today.
Please accept my apology once again for any inconvenience.
I look forward to your email and trust that we will be bale to resolve your query soonest.
Regards
Robyn
