Useless

<p>Had two contracts with Virgin Red to expire in August 2017. In June i called them to ask if i could cancel the contracts early. Was told yes, but needed to pay for July subscription then it was done. No extra fees needed to be paid. The debit order ran on 26 June for July and in July the debit order did not go off and was happy that it was sorted. On 1 August my account is debited with R 400.00. I reversed the debit order and called asking what was going on. Every time i speak to them they tell me the contracts are cancelled and finished. I have been harrassed telephonically to pay this amount and then i get an email telling me my account is in arrears with them. I then contact the same person Ive been dealing with and he tells me not to worry its sorted. I requested an email to this effect but have not received same.</p>