Upset with virgin active

Hi guys My name clive jacob Member at la lucia Id ********** 136080 Cell ********** 665 Last year in 2017 around july i signed up my mother She was not feeling well we thought it was flu Only to find its cancer I have spoken to some one written a email my staff at my office have all the details My mother did not swipe once or go near the gym I have asked for type of back payment Every body says i will come back to you Hello i am still here Our family usues virgin active 5 of us you think lets talk ?????