pA
peter A
1 reviews | Active since Jan 2013
21 Apr 2015, 11:13
Upset
I used to have my membership at moses mabhida but downgraded to kings park when I got divorced because my ex went to moses mabhida. Recently my ex relocated to pretoria so I was very happy that I could then go back to my favourite gym only to be told that I now had to pay R600 to upgrade back to moses mabhida as they had reached capacity ??? :( I think this is ridiculous as its never that busy :( or are you just trying to squeeze more money out of loyal members :( very angry and upset about this :(
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Virgin Active South Africa's replyOfficial
21 Apr 2015, 16:55Hello anderton69,
Thank you so much for taking my call today Mr Anderson
On behalf of Virgin Active I would like to sincerely apologise for your frustration over our procedure concerning up-grading fees.
Due to the exclusive nature of Moses Mabhida, one of only three Classic Clubs in the country, we levy what we believe is an appropriate up-grading fee for members transferring or joining this club.
Kind regards
Robyn
Thank you so much for taking my call today Mr Anderson
On behalf of Virgin Active I would like to sincerely apologise for your frustration over our procedure concerning up-grading fees.
Due to the exclusive nature of Moses Mabhida, one of only three Classic Clubs in the country, we levy what we believe is an appropriate up-grading fee for members transferring or joining this club.
Kind regards
Robyn
Virgin Active South Africa's reply21 Apr 2015, 16:55
Official
Hello anderton69,
Thank you so much for taking my call today Mr Anderson
On behalf of Virgin Active I would like to sincerely apologise for your frustration over our procedure concerning up-grading fees.
Due to the exclusive nature of Moses Mabhida, one of only three Classic Clubs in the country, we levy what we believe is an appropriate up-grading fee for members transferring or joining this club.
Kind regards
Robyn
Thank you so much for taking my call today Mr Anderson
On behalf of Virgin Active I would like to sincerely apologise for your frustration over our procedure concerning up-grading fees.
Due to the exclusive nature of Moses Mabhida, one of only three Classic Clubs in the country, we levy what we believe is an appropriate up-grading fee for members transferring or joining this club.
Kind regards
Robyn