MR
Mbali R
1 reviews | Active since Feb 2016
18 Mar 2016, 10:21
Unwanted account
I am very angry and unhappy how the sales person from virgin active toke my details and opened an account that I didn't approve of..when I asked him. He came with a foreign white guy to me and told me I must not worry the guy will pay it. I didn't agree he kept on running away from me..next thing I know. The MBD people call me to tell me my virgin active account is in debt and I am blacklisted. I have never went to the gym even once.I don't know how am I gonna even pay this money and iv never been to virgin active before. I am very upset. And he has disappeared ..This kagiso guy must be stopped maybe he does it to alot of people..
Helpful (0)
Replies (1)0
Replies (1)Virgin Active South Africa's replyOfficial
18 Mar 2016, 12:28Hello Mbalienhle20,
Please accept my apologies for any frustration caused.
I would really like to get in contact with you to discuss your concerns in more detail and assist in resolving this matter.
I have sent you an email requesting an alternate number and convenient time to talk.
Look forward to chatting to you.
Kind Regards,
Tracy-Lee
Please accept my apologies for any frustration caused.
I would really like to get in contact with you to discuss your concerns in more detail and assist in resolving this matter.
I have sent you an email requesting an alternate number and convenient time to talk.
Look forward to chatting to you.
Kind Regards,
Tracy-Lee
Virgin Active South Africa's reply18 Mar 2016, 12:28
Official
Hello Mbalienhle20,
Please accept my apologies for any frustration caused.
I would really like to get in contact with you to discuss your concerns in more detail and assist in resolving this matter.
I have sent you an email requesting an alternate number and convenient time to talk.
Look forward to chatting to you.
Kind Regards,
Tracy-Lee
Please accept my apologies for any frustration caused.
I would really like to get in contact with you to discuss your concerns in more detail and assist in resolving this matter.
I have sent you an email requesting an alternate number and convenient time to talk.
Look forward to chatting to you.
Kind Regards,
Tracy-Lee
