UNRESOLVED DISPUTE

I HAD UNRESOLVED DISPUTE WITH HAZELDEAN REGARDING MY SON PETER LESUFI' MEMBERSHIP NUMBER ***.. HE IS A STUDENT . I CALLED THE CONSULTANT THAT I WANT TO GET MEMBERSHIP FOR MY SON BUT I WANT UNDER VITALITY NOT BEING AWARE THAT THE FATHER CANCELLED MEDICAL AID. I MADE IT CLEAR TO HER I WILL BE RESPONSINBLE FOR PAYMENT HENCE I DO NOT WANT A HIGH INSTALMENT. CONSULTANT SEEING THAT SHE CANNOT SUCEED ON VITALITY PROCEEDED WITH NORMAL MEMB ERSHIP AND HAD THE R6490. 00 ONE DESPITE WHAT WE AGREED UPON TELEPHONICALLY. I HAVE BEEN CALLING WRITING LETTERS TO THE MANAGER TO HAVE THIS RESOLVED.UNTIL I CALLED THEIR CALL CENTRE AND SPOKE TO MR NORMAN STROOP. THE MANAGER CAME BACK AND SAID I SIGNED DEBIT ORDER AUTHORISATION THAT I SIGNED ON THE 29TH OF JANUARY 2015. I TRIED TO EXPLAIN TO THE MANAGER THAT I CALLED AFTER RECEIVING HER EMAIL ON THE 3/09/15 THAT ON THAT DAY I WAS NEVER AT THE CLUB I HAVE PROOF THAT I WAS AT MPUMALANGA AT WORK I WAS NEVER NEAR PRETORIA ON THAT DAY..AS A MANAGER I EXPECTE HER TO INVESTIGATE NOT TO BE RUDE AND DEFENSIVE THAT MY SON MUST BE THE ONE WHO FORGED MY SIGNATURE. . VIRGIN ACTIVE HAVE GOT CAMERAS I EXPECT HEM TO C