IL
Ian L
1 reviews | Active since May 2009
15 Apr 2015, 16:55
Unprofessional Conduct
I have just returned from signing up as a member. The service i received from Edgar was of utter professionalism, explaining the process in detail, keep us informed in the know of what was happening and explaining the facilities. there was a staff member who was identified to me by Edgar as \Boni"(excuse the spelling) who was utterly rude"
Helpful (0)
Replies (1)0
Replies (1)
Virgin Active South Africa's replyOfficial
16 Apr 2015, 08:36Hello sportsmodel,
Thank you for taking the time to chat with me.
Once again, my sincere apologies for the service experience had at the Glenvista Virgin Active.
As assured, the matter is being addressed by our management team.
Please feel free to contact us should the need arise
Kind regards,
Nawaal
Thank you for taking the time to chat with me.
Once again, my sincere apologies for the service experience had at the Glenvista Virgin Active.
As assured, the matter is being addressed by our management team.
Please feel free to contact us should the need arise
Kind regards,
Nawaal
Virgin Active South Africa's reply16 Apr 2015, 08:36
Official
Hello sportsmodel,
Thank you for taking the time to chat with me.
Once again, my sincere apologies for the service experience had at the Glenvista Virgin Active.
As assured, the matter is being addressed by our management team.
Please feel free to contact us should the need arise
Kind regards,
Nawaal
Thank you for taking the time to chat with me.
Once again, my sincere apologies for the service experience had at the Glenvista Virgin Active.
As assured, the matter is being addressed by our management team.
Please feel free to contact us should the need arise
Kind regards,
Nawaal