******** debt collection and poor member on boarding

<p>On 13/08/2016 i signed up at Virgin Active Bellairs and paid the R 1 590.00 vitality joining fee.</p> <p>CONTRACT NUMBER ********** 447</p> <p>When i went to train yesterday evening i was told in front of numerous members waiting to swipe into the club that my membership has been suspended because i owe Virgin Active money. Needless to say i was humiliated beyond belief.</p> <p>It then transired that i have an amount of R 795.00 outstanding from 2001.</p> <p>1. This apparent amount owing is from 15 years ago</p> <p>2. No debt of 15 years is legally a collectable debt</p> <p>3. This should have been brought to my attention before i signed and paid the R 1 590.00</p> <p>4. I was then told by a consultant at the gym that i can pay half the R 795.00. This in itself tells me that Virgin active is grasping at straws and knows that they cannot lawfully collect a 15 year old apparent debt of a measley R 795.00</p> <p>5. I have had three Virgin Active memberships since 2001 and this apparent R 795.00 owing has never been an issue before</p> <p>6. I called Virgin Active Head Office and spoke to three different people. The last person i spoke to said she was going to go discuss it with her team leader and would call me right back. I haven't received a return call.</p> <p>If this cannot be resolved and the R 795.00 removed from my profile and my membership suspention lifted i will sadly have no choice but to affect the 7 day cooling off period and cancel my membership and jon Planet Fitness. This would be sad because i have spent many happy years with Virgin Active but i cannot on principle accept this type of treatment.</p> <p>This is not about the money. I can easily pay the R 795.00 or half of that as suggested by the consultant. This is a matter of principle. I never ever expected this type of underhanded behaviour from VirginActive.</p> <p> </p>